Tag Archives: digital

New direction for the sociable organisation

This is probably the most satisfying post I’ve written on this blog. In a way also a huge relief. I’ve looked forward to writing it for quite a while. However, it also means it will be the last post on … Continue reading

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Introducing a Social Publishing model

During their studies at the University of Marburg, the brothers Grimm, who were academics, linguists and cultural researchers before becoming storytellers, came to see language as closely linked to culture and therefore cultural expression. Just as personal values shape the … Continue reading

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Social customer service

Last week’s Shift Happens post strongly hinted at a follow up post from the customer services Digital Access Team at Leeds City Council. Well, true to form, they have provided the following update on how they have found adding social … Continue reading

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Social Media – So What ?

In the latest post on the sociable organisation blog, Ian Street tells the story of how @recoveryleeds was created and what difference it has made so far. From my perspective, working with Leeds City Council, ‘So What?’ was often the response … Continue reading

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#HSCLeeds

#HSCLeeds is the hashtag/callsign that folk in health and social care in Leeds are using as we join up to discuss and develop the use of social media to help make a difference for people who need support in our city. Anyone … Continue reading

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“I have a better life….. because of a blog”

Back in January a one word agenda item for a meeting of the communications team that supports the Adult Social Care Services department at Leeds City Council read ‘Blog’. Now you’d think Blog; communications and marketing staff, telling stories, easy; that’s what they … Continue reading

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Making it real

Sometimes things happen and it just feels right. The above moment was a big issue, for me and my organisation. An idea that could easily have been left in a pub somewhere became real. Leeds City Council gathered 90 of its … Continue reading

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